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Waddle Insurance is a trading name of Essential Risk Solutions Ltd , registered at The Hive, Rear of 75 Uplands Crescent, Swansea, SA2 0EX (Reg No 07202871) and is directly authorised and regulated by the Financial Conduct Authority (FCA Number 522551).

Waddle Insurance is a fully Advised intermediary. We arrange and service policies on behalf of our customers with a full panel of Insurers.

Call: 03333 1111 23 or Email: info@waddle.co.uk

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If something’s not right, we’ll make it right

We’ll listen, we’ll act, and we’ll keep it fair - no runarounds.

Last updated: 1st Aug 2025

Table of Contents

Our commitment How to complain What happens next Financial ombudsman service contact

Our commitment

How to complain

What happens next

Financial ombudsman service contact

Complaints Procedure - How to Raise Concerns | Waddle Insurance