Claiming on your policy can feel overwhelming, but we’re here to take the weight off. From the first call to the final decision, our team will make sure you’re supported all the way.
Making a claim can feel overwhelming, but with Waddle you’re never on your own. We’ll take the weight off your shoulders, explain things clearly, and stay by your side until it’s all wrapped up. Here’s what you can expect:

Not here to make a claim? If you’re an existing client looking to update your policy or book a review - or if you’re brand new and want to join Waddle - head to our main contact page and we’ll point you in the right direction.
Just get in touch by chat, call, or message. We’ll explain what’s needed and guide you through the first steps.
It depends on the type of claim, but usually just the basics like proof of diagnosis or a death certificate. We’ll tell you exactly what’s needed.
Not if you don’t want to. We’ll handle the conversations and updates with the insurer, keeping things clear and stress-free for you.
Every claim is different, but we’ll keep you updated throughout so you’re never left in the dark.
You’ll have a named claims specialist who looks after your claim from start to finish - someone you can call directly whenever you need an update.
No problem - just ask. We’ll check the details with your insurer and explain clearly whether it applies.
Absolutely not. Claims support is part of our service to you.
Tempting… but sadly no. Though we’ll happily chat about it while helping with your real claim.