From policy questions to new enquiries, we’re here to listen and help. Drop us a line, and we’ll point you in the right direction without the jargon or the runaround.
Questions pop up and life changes - that’s normal. Whether you need cover, making changes, or just weighing up your options, our team makes it simple. Clear answers, quick replies, and support that fits around you.
Messages sent before 3pm (Mon–Fri) are usually answered the same day. Anything later, we'll be back with you the next business day.
Nope. Whether you're already covered with us or just exploring your options, we're happy to help.
We'll point you in the right direction, but proper advice needs a conversation so we can get things right for you.
Just let us know what's happened and we'll do the legwork. We'll guide you through the forms, speak to the insurer on your behalf, and keep you updated so you're never left chasing.
Almost anything: questions about your policy, new enquiries, HR or partnership enquiries, even complaints. We'll route your message to the right team.
Yes. We only collect what's needed to handle your enquiry. Everything's protected under UK GDPR, and we'll never use your details for marketing unless you've asked us to.
You can use this form or email complaints@waddle.co.uk. We'll acknowledge within 5 working days and keep you updated throughout the process.
