A policy is just paper until the day it matters. If you ever need to claim, Waddle is by your side - guiding you through, handling the legwork, and making sure you and your loved ones get the support you deserve.
We know that when it comes to claiming, it’s never “just paperwork.” It’s often one of the hardest moments of someone’s life - and the last thing you need is stress, jargon, or a fight with your insurer.
That’s why we take the lead. We’ll fill out the forms, speak to the insurers, chase progress, and keep you updated - so you can focus on yourself and your family. We don’t just advise; we stand with you.
What you can expect from us:
At Waddle, a claim isn’t just a case number - it’s a family, a story, and a responsibility we take seriously.
From start to finish, our claims specialists manage the paperwork, calls, and follow-ups so you don’t have to. We’ll guide you through what’s needed step by step, making the process as simple and stress-free as possible.
Talk to a Claims Specialist 💬
Claims can feel overwhelming when you don’t know what comes next. We’ll explain each stage in plain English, keep you updated regularly, and make sure you always know where things stand - no confusion, no silence so you can relax and recover.
Explore the Report 🔎
If a claim gets delayed, challenged, or complicated, we won’t just sit back. We’ll push, escalate, and argue your case until you get the fair outcome you deserve. We don’t just represent you - we defend you.
Get Us on Your Side 📞
Many insurers offer hidden extras you might not know about - bereavement counselling, second medical opinions, nurse support, legal helplines and in some cases a Claims Support Fund. We’ll connect you with every available service so you get the most from your policy.
See What’s Included 👀
You don’t need to wait until claim time to see how different insurance can feel. At Waddle, we give you proper advice, honest support, and cover that’s built around you from day one. If you like how we handle claims, you’ll love how we set up your protection.
Join Waddle 🐧
We listen, we do the leg work, forward documents, check Trusts, speak to GPs, support you completing forms - taking the admin and stress off your shoulders.
No. We’ll speak to the insurer directly and only come to you when something needs your input.
Yes. We act as your advocate and escalate with the insurer if there’s pushback, making sure your case is treated fairly.
It varies depending on the type of claim, but we keep things moving and update you regularly. Hold ups can happen with external sources like GPs and Consultants - we seek to resolve problems before they arise.
Many offer counselling, nurse support, second medical opinions, legal advice, and bereavement support. We’ll make sure you access everything you’re entitled to.
No. Claims support is part of our service to you.
We can still support you. Our goal is to help, regardless of where the policy came from.
You’ll have a dedicated claims specialist at Waddle - someone who knows your case and keeps you updated personally.
Yes. That’s literally part of our job - and we don’t mind the bad hold music either.
At Waddle, it’s not just about the policy - it’s about the people behind it. Our Culture page shows how we work, what we believe in, and why we put care and clarity at the heart of everything we do for our clients.
